Job Detail: Business Advisor

We are looking for a skilled Sales Agent to oversee the relationships of the company with its most important European clients. You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements. The ideal candidate will be apt in building strong relationships with strategic customers. You will be able to identify needs and requirements to promote our company’s solutions and achieve mutual satisfaction. The goal is to contribute in sustaining and growing our business to achieve long-term success.

MINIMUM QUALIFICATIONS

• Bachelor’s degree or equivalent practical experience.
• Ability to speak and write in English; German & Italian as a plus.
• Experience in automotive supply chain and/or web platform.

PREFERRED QUALIFICATIONS

• Experience or interest in business development, customer support, account management, marketing or consulting.
• Familiar with SaaS cloud-based products
• Demonstrated experience with troubleshooting or resolving customers queries.
• Proven ability to multi-task and manage multiple projects at a time while paying strict attention to detail.
• Ability to lead and/or motivate others around you, self-motivated.
• Excellent written and verbal communication skills.

RESPONSIBILITIES

• Implement creative ways to improve our customer relationships, tailor and share performance-enhancing suggestions, and promote other MODEINDUSTRIAL products.
• Prioritize and deliver an excellent customer service experience to MODEINDUSTRIAL's SMEs and OEMs.
• Manage customer inquiries by phone, e-mail, live chat and/or face-to-face meetings.
• Collaborate with Specialists, Engineers, and Product team members on new feature development.
• Provide strategic and consultative advice and help solve technical issues by working with a large number of businesses from our market.